If you work for a company in a senior position, or if you own one, then you probably have much on your mind. You may need to do some hiring if you have open positions. You might need additional funding for expansion or a new ad campaign.
You should also know how much public relations matter, though. You must acknowledge that and hire a public relations agency if you know your brand does not have the best public image. You might hire a
PR agency in Houston if you’re based there, or you can find reputable ones in other locations as well.
Let’s discuss what these agencies can do for your company right now.
They Can Help You Following a Disaster
Sometimes, the unexpected happens in the business world. Maybe your founder does something egregious, and it gets you some negative press. Perhaps you come out with a defective product that harms some people. You can get negative exposure in many different ways, and that can impact your sales.
At that point, you might hire a PR firm. You can explain what happened. Maybe they already know about it if it got plenty of media exposure.
The PR agency can tell you what you should do going forward. Once you hire them, they can set up and implement a plan to get you back in the public’s good graces.
They might suggest that you issue a public apology. They may tell you that you should seem contrite and that you should say you’ll never do it again. You’ve learned your lesson, and you’ll take pains to ensure you’ll avoid the missteps that caused this embarrassing situation.
They Can Help You Rebrand
If your company did something particularly bad, and the PR firm thinks that you can’t come back as presently constituted, then they might suggest that you rebrand yourself. They can brainstorm and think about a new name and a new company logo.
They might also say that you should have your main executives step down. If the public knows they did something wrong, they can resign, or perhaps you’ll have them take less prominent positions within the company. You might promote some new blood who can take the reins.
They Can Help with Your Marketing
Maybe your PR firm feels that you’re not selling as many products right now because you have a stagnant marketing campaign. They might poll some potential customers and determine that you’re using outdated or inappropriate marketing or advertising tactics.
You’ll need to hire a marketing team to handle those changes, but your PR agency can identify what’s going wrong with your messaging. Your marketing and messaging go hand in hand. If one isn’t working, you can feel confident the other isn’t either.
They Can Craft Your Press Releases
You might have a PR agency on retainer, or maybe you hire and use them only when you feel that’s necessary. Either way, you might have them craft your press releases when you must do some direct public communication.
You can call a press conference and have your most trusted and charismatic person deliver the message. They can talk about a new product or service that you’re offering. They might tell the public that you just won a prestigious award. They may say that you’re spearheading an initiative that helps the environment.
You don’t just need a PR firm when your company screws up. You can also use them when you have something worth celebrating. Any time you have something newsworthy happening, you can utilize them.
Photography and Videography Services
PR firms can work with words, but they also understand that humans love visual mediums. They respond well when they can see photos, videos, charts, graphics, etc.
The right PR firm might also help you if you need visual elements that will help your company. For instance, maybe they look at your website and feel that it’s too drab and uninteresting.
They may have some professional photographers and videographers on staff. These individuals won’t just take a few pictures with their smartphones. They will have high-end cameras and the best equipment.
They can take pictures and feature them on your company’s site. They will take videos in your factory when you’re making your products, or maybe they will shoot some footage in your brick-and-mortar store locations.
They might get shots that feature your drivers delivering the products. Maybe they’ll have some buyers interacting with the new items you’re producing.
They can give you those videos and photos, which become your intellectual property. You can use them to enhance your reputation and rebrand yourself if that’s necessary.
They Can Strategize with You
If you see that you have flagging sales, you can bring in a PR team and ask them what you should do about it. They might discuss campaign development, market research, account management, and brand positioning. All these things matter a great deal, and maybe you can’t get past some industry roadblocks on your own.
The right PR agency should have a positive attitude and know all about your industry. You don’t want one that doesn’t work in your niche. They should already have some information when they meet with you, and they should say they’ll learn more if that means assisting you more accurately.
They can help you with your entire image from the ground up. Any rebranding that must take place can quickly occur, and you should get more sales, website visits, and higher approval ratings. Once you see all that, you will know you’re back on track.
You might bring in the PR team on a monthly basis going forward, or maybe you’ll want them less frequently. That all depends. If you can keep up your sales and your approval rating stays high, you may not need them all the time.
Public relations work as a barometer. If you know that people like your brand and what you produce, then sales should follow.
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